We understand that life happens, and sometimes appointments need to be rescheduled. To ensure fairness for both our clients and stylists, we have established the following cancellation policy:
Cancellations with at least 24 hours’ notice:
- A full refund of any deposit paid will be issued.
- We encourage you to reschedule your appointment online or by getting in touch.
Cancellations within 24 hours of your appointment:
- Deposits are non-refundable.
- We understand emergencies may arise. In such cases, please reach out to us directly to discuss potential options.
Chronic Cancellations:
- A pattern of repeated cancellations with less than 24 hours’ notice may result in a temporary or permanent ban on booking future appointments.
How to Cancel:
- You can conveniently cancel or reschedule your appointment online through our booking system ([link to booking system, if applicable]).
- Alternatively, you can call us at [Phone Number] during business hours.
Thank you for your understanding!
We appreciate your cooperation with our cancellation policy. It allows us to continue providing exceptional service to all of our valued clients.